General Information

Tristram Clinic aims to offer specialist medical advice and treatment to patients living in the greater Waikato area.

How to find us

Knox Street runs between Victoria Street South and Anglesea Street. Number 6 is on the first floor - drive up the ramp to our front door. Map. Please note, our clinic is not within Anglesea Clinic, Medlab or the Braemar Day Hospital.

Appointments

Appointments for Tristram Vascular Ultrasound and with our doctors and nurses can be arranged by telephoning the office at (07) 838-1035, or if you prefer, by e-mailing our receptionist.

We try to be on time. Occasionally emergencies arise or unavoidable delays cause clinics to run late. Reception staff will try to inform you of any known delay upon your arrival. Please allow plenty of time, or re-schedule your appointment if you are unable to wait. We apologise for any inconvenience this may cause.

What to bring with you

If you have a referral letter from your doctor, bring this as well as any relevant X-rays, blood test results and reports, if you have them. Please bring the names of all your medications, and creams/ointments etc. used for your skin condition. You will be asked to complete a registration form on arrival.

Surgical procedures

Tristram Clinic has two operating theatres for surgical procedures requiring local anaesthetic. These procedures are not usually performed on the day of initial consultation. We will try to schedule a procedure at a time convenient to you, but this will also depend on our waiting lists, as well as the urgency and complexity of the procedure.

Major surgery is performed under general anaesthetic at Braemar Hospital and Southern Cross Hospital. Our surgeons also perform day stay surgery at Bridgewater Day Stay Hospital and Braemar Day Stay hospital.

Cancellations

If it is necessary to cancel an appointment for consultation or local anaesthetic procedure, please do so at least 24 hours before your appointment time. There are always emergency patients to be seen and cancelled appointments enable us to accommodate them.

If you need to cancel your appointment for a general anaesthetic operation, we would appreciate two weeks' notice whenever possible, to enable us to schedule another patient's procedure.

Emergencies

In the event of an urgent or emergency situation:

Referrals

A referral from your General Practitioner is preferred for medical consultations. Some insurance companies will not pay specialists' fees without a referral. Referrals are not necessary for cosmetic consultations, however it is usual for the consultant to send your G.P (or referring doctor) a letter to inform them of your visit. If you do not wish such a letter to be sent, please let the specialist know upon consultation.

Prior approval

Many medical insurance organisations and in particular ACC may require a prior approval before the patient is seen by a Consultant, especially when a procedure is to be performed. If you are in doubt please contact your medical insurance organisation.

Payment of fees

Payment should be made at the time of consultation. In some cases, prepayment is required for surgical procedures.

For further details, please refer to the Tristram Clinic patient fees page.

Parking

We provide a number of free patient parking spaces in our car park on the first floor, entrance up the ramp off Knox Street. There is on-street meter parking and a multi-storey car park close by.

For further information on any of the services mentioned, please do not hesitate to contact a staff member on (07) 8381035 or email.